Driver profile: Change Logs tab (who changed what, and when)

Modified on Wed, 11 Nov at 7:30 AM

See every change made to a driver's profile: what was changed, by whom, when, and the value before and after. Use it to answer "who changed this?" and to check a record before you correct it.

Who can do this: users with access to Drivers and its Change Logs tab. A tab only appears if your user has access to it.

Open the Change Logs tab

  1. Open Drivers and select the driver.
  2. Select the Change Logs tab.

The list shows the changes of the current month, newest first. Use the date range at the top right to look at another period.

Read an entry

Each entry has a heading and the details below it.

The heading gives the date and time, who made the change, what happened and what record it was on, for example: 11/11/2026 06:05:41 - Dana Demo updated record. (Driver)

  • If the change was made by the system and not by a person, the name shows as (System).
  • The word in brackets says what kind of record changed. Driver is the profile itself. Other examples are Note (a note on the profile), Tax (a deduction or adjustment on the Accounting tab) and Upload (a file added on the Files tab).

The colour tells you what happened:

ColourWhat happenedWhat it shows
GreenA record was createdEach field and its value
BlueA record was changedEach field that changed, with Before and After
RedA record was deletedThe fields and values it had

A comment is shown at the bottom of an entry when one was saved with the change.

Note
The Social security number is hidden in the log (shown as a dash) unless your user is allowed to see it.

What is logged

  • Changes to the driver's profile: name, phone number, address, driver type, status, managers, the switches (Team driver, Local driver, Test Driver, Grounded) and the other fields you can edit on the driver.
  • Changes to records that belong to the driver, such as employment events, rehire dates, driver flags, the exit form, Home Time settings and adjustments, notes, files uploaded on the Files tab, and the recurring and one-time deductions and adjustments.

Each change is a separate entry, so saving a form with three changed fields can show as one entry with three fields.

Find a change

  1. Choose the period with the date range. The log only shows changes made inside it.
  2. Scan the headings for the date and the name of the person.
  3. Read the field name, then Before and After.

If you do not find a change, widen the date range.

Frequently asked questions

Who changed the driver's phone number?
Open Change Logs, set the date range to cover the change and look for an entry with Phone number. The heading has the person's name; Before and After show the numbers.
The change I am looking for is not in the list.
Check the date range first. The list starts with the current month. Then check that you are on the right driver.
Can I undo a change from the log?
No. The log is a record only. Make the correction on the driver's profile; the correction is logged too.
Why does an entry say (System)?
The change was made by OpenRoad itself, for example when a record was created automatically, not by a user.
Why are some fields empty or a dash?
A field with no value shows empty. The Social security number shows as a dash when your user is not allowed to see it.

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