Using the app

Modified on Mon, 8 May, 2023 at 11:15 AM

Once logged in, the driver will be directed to the main page of the app (Loads) where they can view their pending, in transit, delivered, rejected and accepted loads.


As soon as a load is dispatched by the Fleet Manager, the driver will receive a notification immediately.



To view more information about a particular load, the driver can simply press the View button associated with that load. This will open up a detailed view of the load, providing the driver with additional information such as the pickup and delivery locations, dates, and any special instructions or requirements.



When a driver opens a pending load, they will have the option to either accept or reject the load by clicking on the corresponding buttons.



Rejected load will go under the Rejected loads category. However, the driver will still have the ability to view and open the rejected load, and change its status to "accepted" if they wish to do so.


After pressing “Accept” load goes under the Accepted loads category. The driver can always view the full details of the load by pressing the View button associated with the load.



The driver has the ability to change the status of the load at any time. To do so, open the load and click on the Change status button:


There are three load statuses available - Delivered, Accepted, and In Transit.



After accepting a load and starting to drive towards the pickup location, the driver should change the status to "In Transit" and keep it that way until the load is delivered.




In addition, drivers can scan documents related to the load at any time. They can do so by either clicking on the Scan document button within the selected load or by using the Scan tab located at the bottom of the page.


Upon clicking on either of those buttons, the driver will be prompted to select the document type from the available options. There are four document types to choose from: Bill of lading, Lumper receipt, Scale ticket, and Miscellaneous.


In addition to selecting the document type, the driver will also be asked to indicate whether the document they are going to scan is a part of the load or not.



The scanning option will also appear automatically after the driver has completed the delivery and changed the load status to "Delivered".



After scanning the Bill of Lading (BOL), the driver can mark the load as delivered and then press the Upload button.





The driver can also access information about their performance statistics, which can be found under the My Stats tab. This section displays weekly and annual driver performance statistics, as well as weekly and annual driver mileage and earnings statistics, which can be displayed either on a weekly or annual basis.



The tab also displays assigned equipment with the links to the relevant documents.







Under the Contacts tab, all relevant contacts for the driver are displayed, grouped into different categories such as HR, Maintenance, or Finance.



By clicking on any of these categories, the driver can view a full list of corresponding contacts and their contact details.



The final tab of the app is Settings, where the driver can manage their notifications, request help with the app via email, customize the app's appearance, and log out of their account.



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