What to do if a driver is missing from Available Trucks?

Modified on Wed, 30 Aug, 2023 at 2:28 PM

If a driver who should be available is not showing up in the list of Available Trucks, follow these steps:

1. Check Recent Loads: Review the driver's recent loads. Verify customer and driver appointment times, Time in and Time out. Mistakenly setting wrong dates can mark a driver as unavailable.


2. Verify Timestamps: Ensure all timestamps are accurate and current. Correct any wrong entries to reflect the right times and dates.


3. Refresh System: After fixing the times, refresh Available Trucks page.

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