What should I do if the driver is not receiving the pin code?

Modified on Tue, 28 Jan at 10:45 AM

Whenever the driver attempts to log in, the system generates a new driver app verification code. This PIN code is also visible on the driver's profile, and you need to refresh the page to see the latest code. Simply stay on the call with the driver while they log in, refresh their profile, and provide them with the PIN code. The exact location where the driver app verification code is displayed in OpenRoad is highlighted in the screenshot below.




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