Idelic is a safety management platform that scores each driver’s safety risk. The Idelic integration brings each driver’s Idelic score into OpenRoad TMS automatically, so your team can see it next to the rest of the driver’s information.
How It Works
- Each score is matched to the OpenRoad driver whose driver number is the same as the employee number in Idelic.
- The score appears on the driver profile. Hover over it to see what raised or lowered it.
- You can add Idelic score columns to the Drivers table (today, last 7 days and last 30 days).
- If your account uses the ELITE Score, the Idelic score can be one of its components.
Note: In Idelic, a lower score means a lower safety risk.
What You Need to Send Us
- Your Idelic API Client ID and Client Secret. Ask your Idelic representative for API access for your OpenRoad TMS integration.
- Matching driver numbers. Make sure each driver’s employee number in Idelic is the same as their driver number in OpenRoad.
Important: Treat your Client Secret like a password. Send it only to OpenRoad Support, and never post it in chat messages or tickets that other people can see.
Part 1: We Activate the Integration
Once we receive your credentials, our team enters them in Settings v2 → Integrations → Idelic and activates the integration. We confirm by email when it is active.
Part 2: Check Your Drivers
- Go to Drivers and open a driver’s profile.
- Check that the Idelic score appears on the driver card, and hover over it to see the factors behind it.
- To add the score to the Drivers table, click Edit Columns and select the Idelic score columns.
Frequently Asked Questions
A driver does not show an Idelic score. Why?
The most common reason is that the employee number in Idelic does not match the driver number in OpenRoad. Correct it so both are the same.
Is a high Idelic score good or bad?
In Idelic, a lower score means a lower safety risk.
Do I need Idelic to use the ELITE Score?
No. The Idelic score is one of the ELITE Score components, and each component can be turned on or off.
Can I change what makes up the Idelic score?
No. The score and its factors are calculated by Idelic.
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